Frequently asked questions
How do I move items around inside the form?
Open your arrangement, press and hold any keepsake chip, then drag it to a
new spot. The space overview updates as you go, so you can see how much room is
left before the pour.
Can I rename a keepsake after placing it?
Yes — tap the item once to open its tag, edit the name, and it saves
automatically. Names live only on your device.
Does choosing a table and casting date make a real reservation?
No. The App records your plan on your device only; it does not contact any
venue. Arrange the actual casting session directly with your venue — the App is
your planning companion, as explained in our Terms of Use.
I got a new phone. Where did my arrangement go?
Your data is stored locally, so it doesn't follow you automatically. If your
old device backed itself up through your platform account, restoring that backup
onto the new device usually brings the App's data with it.
Does the app work without internet?
Completely. Nothing in the App requires a connection, and nothing is ever
uploaded — see the Privacy Policy for details.
How do I delete everything?
Clear an arrangement from inside the App, or uninstall the App to remove all
of its data at once. There is no server copy to worry about.
Leave us a slip
Fill this in and we'll get back to you — usually within two working days.
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We've noted your message and will reply to the email address you gave, usually within two working days.
Prefer your own mail app? Write to us directly at shaymerdenov@stathopoulosilias.com — mentioning your device model and app version helps us help you faster.